Saasquality - A Method for Quality Evaluation of Software as a Service (Saas)

Saasquality - a Method for Quality Evaluation of Software as a Service (saas)

The market for software products offered as a service (SaaS) is growing steadily and has attracted suppliers from different segments of the global IT market. However, the use of the SaaS products brings a range of challenges, both in the organizational, cultural and technological areas. A difficulty that exists today is the lack of methods and models for assessing the quality of these products....

Software as a Service (SaaS) ethical issues

Software as a Service - Common Service Bus (SAAS-CSB)

Software-as-a-Service (SaaS) is a form of cloud computing that relieves the user from the concern of hardware, software installation and management. It is an emerging business model that delivers software applications to the users through Web-based technology. Software vendors have varying requirements and SaaS applications most typically support such requirements. The various applications used...

Understanding the formation of software-as-a-service (SaaS) satisfaction from the perspective of service quality

In most cases authors are permitted to post their version of the article (e.g. in Word or Tex form) to their personal website or institutional repository. Authors requiring further information regarding Elsevier's archiving and manuscript policies are encouraged to visit: a b s t r a c t a r t i c l e i n f o SaaS has attracted interest among researchers and practitioners. Despite the importanc...

A survey on Software as a service (SaaS) using quality model in cloud computing

Cloud computing is a kind of distributed computing over the internet i.e. it can run a program or application on more than one computer at the same time. It is divided into three categories namely: (i) Infrastructure as a service (IaaS), (ii) Platform as a service (PaaS), and (iii) Software as a service (SaaS). Software as a service is a kind of service which provides many benefits to the servi...